Privacy Policy
Last updated: July 3, 2026
This policy explains what information CarrierNet collects, how we use it, and the choices you have. It applies to carriernet.com and to the services we offer through it.
Information we collect
We collect information you provide directly when you apply for factoring, request a quote, use one of our free tools, contact support, or refer a carrier. This can include your name, business name, MC or DOT number, phone number, email address, mailing address, and details about your operation.
When you use our website, we also collect limited technical information such as browser type, device type, pages visited, and referring URL. We use standard security tools to help protect our forms from automated abuse.
How we use information
- To respond to inquiries and provide the services you request.
- To review factoring applications and verify carrier information.
- To send transactional messages, tool results, and account notices.
- To send educational and marketing messages you can opt out of at any time.
- To improve our website, tools, and customer support.
- To meet legal, tax, and record keeping obligations.
How we share information
We do not sell your personal information. We share information only with service providers that help us operate our business (for example, email delivery, hosting, credit reporting, and identity verification), with partners you have asked us to work with, and when required by law.
Cookies and analytics
We use cookies and similar technologies to keep the site working, to remember preferences, and to measure how our pages perform. You can control cookies in your browser settings. Blocking some cookies may affect how the site functions.
Data retention
We keep information for as long as we need it to provide our services, comply with our legal and financial obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your choices
- You can request a copy of the information we hold about you.
- You can ask us to correct information that is out of date.
- You can ask us to delete information, subject to our legal obligations.
- You can unsubscribe from marketing email at any time using the link in the footer of any message.
Security
We use technical and organizational safeguards to protect your information. No method of transmission or storage is perfectly secure, so we encourage you to use strong passwords and to contact us if you suspect any unauthorized activity on your account.
Children's privacy
Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of the page. Material changes will be highlighted on the site.
Contact us
Questions about this policy or your information:
CarrierNet
Sioux Falls, South Dakota
Phone: (605) 306-4111
Hours: Monday to Friday, 8am to 5pm CST